How can we help?
No. You pay per visit, per class, or for a one-time multi-day or weekly pass. Nothing renews automatically.
Each venue page shows how far ahead you can book.
Some venues confirm by hand. If the venue declines or does not confirm in time, your booking is not confirmed and you are refunded in full.
A pass for a chosen number of days within a seven-day window. You pick the exact days when you book, and each day is held for you.
Supported methods will be listed in the app at launch. Prices are in USD. Card details are handled by a secure payment provider — FitVisit never stores your full card number.
Refunds go back to the original payment method. Your bank decides how long it takes to show.
No. Plans are free and shown dashed in the app. You only pay when you tap “Review & book”.
Save it as a template and copy it into any future week. Templates never book on their own.
No. The website is information only — sign in, booking and payments happen in the FitVisit app.
In the app: Profile → Privacy → Download my data / Delete account. Our team reviews each request. See the account deletion page for details.
Have a booking? The fastest help is in the app: Profile → Help & support.
Contact us